With snow-covered peaks dotting the sky, crisp mountain air reinvigorating people’s senses, cozy lodges that are ideal for a wintry respite, and thrilling downhill adventures, ski resorts offer an incredible experience for people of all ages
Whether you're a seasoned skier or a first-time visitor, the allure of these winter paradises lies in more than just their natural beauty, but in the complete package they offer. From exhilarating days on the slopes to serene evenings sipping cocoa by the fireplace, ski resorts promise an escape from the ordinary. Yet, as the world evolves, so too do the expectations of resort-goers.
Customers now seek more than just a memorable day on the mountain—they desire customized, convenient, and seamless experiences.
This is where the convenience of reliable payment processing and advanced gift card solutions come into play.
From personalization and ease of access to elevated marketing and streamlined operations, these innovative systems bring a new level of accessibility and convenience to your ski customers.
A robust gift card solution, for example, is far more than just an alternate payment method—it serves as a powerful tool that facilitates meaningful interactions with both new and loyal customers, while also providing invaluable insights into their spending behaviors and overall engagement.
Ski resorts have long relied on traditional gift card solutions to boost revenue and customer engagement. These pieces of plastic or digital codes are more than mere tokens of monetary value, they can play a pivotal role in shaping the guest experience and contributing to the resort's overall success.
These cards can be redeemed for a wide range of products and services, from lift tickets and equipment rentals to fun activities like snowboarding lessons or even soothing sessions at the spa. They have the flexibility to be used for a diverse range of services to provide easy access to all the aspects of the resort that pique their interest.
One of the significant advantages of offering gift cards is the immediate revenue they generate. When guests purchase gift cards, the ski resort receives payment upfront, which can be invaluable, especially during the seasonally-dependent revenue fluctuations common in the industry.
Gift cards, of course, serve multiple functions: attracting new customers and retaining existing ones. New guests who receive gift cards are introduced to the resort and its many amenities, and the ease of using the card often leads to these individuals becoming repeat visitors. For existing customers, gift cards can be incentives to continue engaging with the resort, enhancing their loyalty.
Guests can also purchase these cards for friends or family as a thoughtful and versatile gift that allows loved ones to create their own cherished memories on the slopes.
Ski resorts can use these cards as opportunities to cross-sell and upsell additional services and products as well. For example, a guest who receives a gift card for a day on the slopes may decide to add a ski lesson, rent top-quality equipment, or explore more dining or retail offerings to improve their experience.
Modern gift card solutions also make it easy to collect valuable data on guest preferences, spending patterns, and behaviors. Such information can be harnessed for personalizing marketing strategies and improving the guest experience, enabling resorts to tailor their offerings to match the unique preferences of their clientele.
When it comes to elevating the guest experience and unlocking the full potential of your ski resort, choosing the right gift card solution is paramount. That’s why OnCore Payment Technologies’ innovative gift cards and payment processing services are an ideal choice for your resort.
Powered by CardDog, the cloud-based payment processing platform, and backed by the secure payment solution Argos, OnCore offers unparalleled customization and payment processing options tailored for ski resorts.
For more than three decades, the top ski resorts in the nation have relied on OnCore's cutting-edge payment solutions to ensure dependable card payment processing that seamlessly integrates with your existing systems.
OnCore's versatile products are perfectly suited for multi-vendor environments such as ski resorts. With a variety of gift card programs, resort ticketing, restaurant and retail POS interfaces, and multi-property integrations, you can optimize your operations and ensure your customers enjoy a seamless payment experience, even across multiple facilities.
No matter the size or structure of your resort, OnCore can outfit your business with the best possible payment solutions, with advanced terminal applications for smaller resorts, and property management system interfaces designed for larger properties.
OnCore's gift card solutions provide valuable insights into guest behavior, with easy access to detailed reports and analytics to help you understand customer preferences, spending patterns, and engagement levels.
Receive on-site installation, comprehensive merchant training, and round-the-clock support from our dedicated US-based customer service team, ensuring your ski resort's operations are optimized for success.
Contact OnCore today to get started elevating your ski resort or hospitality business to new heights!